Wholesale Parts Sales Representative – Capital Chrysler Quebec (Laplante Auto Group)

Capital Chrysler Quebec, a member of the Laplante Auto Group, is seeking a Wholesale Parts Sales Representative to strengthen its team in Quebec City, QC. This position is ideal for a customer service-oriented professional, motivated and eager to progress within a multi-brand and growing environment. Internal training is available for beginners.

Location: Quebec City, QC | Job Type: Full-time employment

Role Overview

The Wholesale Parts Sales Representative is the reference point for our professional customers (repair shops, distributors, and partners). You offer spare parts and consumables tailored to their needs and work closely with the parts team and after-sales service to ensure fast and reliable service, while achieving sales and margin goals.

Key Responsibilities

• Develop and retain a portfolio of professional clients in the wholesale parts sector.
• Advise on OEM and compatible parts and suggest suitable solutions for repairs and maintenance.
• Prepare and present quotes, process orders, and follow up until delivery within deadlines and stock levels.
• Collaborate with technical teams and parts service to optimize customer satisfaction and processes.
• Meet or exceed sales and profitability targets through a consultative approach and cross-selling opportunities.
• Participate in inventory management and stock control in collaboration with the store and suppliers.

Candidate Profile

• 2 years of experience required; internal training offered for beginners.
• Excellent interpersonal skills, strong customer service orientation, and active listening.
• Good oral and written communication skills in French; English is a plus.
• Team spirit, organizational skills, and ability to work independently while prioritizing tasks.
• Basic knowledge of automotive parts and workshop processes; familiarity with ERP/CRM systems and Microsoft Office.

What We Offer

• Stimulating work environment within a multi-brand and family-owned group.
• Ongoing training and career development opportunities.
• Competitive compensation and commission/performance bonus programs.
• Social benefits and recognition of individual efforts.
• Flexible hours and a culture focused on customer satisfaction and integrity.
• Company vehicle, fuel allowance, mobile allowance, and laptop.
• Possibility of a schedule adapted for shared child care.
• Employee discounts.

Main Tasks

• Customer service and technical advice to professional clients.
• Sale of parts and accessories, including tires and wheels.
• Management of quotes, orders, and follow-up until delivery.
• Collaboration with internal teams to ensure customer satisfaction and achievement of goals.

To Apply

Interested in this position and ready to take on the challenge? Send your application through our career portal and join a team dedicated to customer satisfaction and operational excellence. To discover other opportunities in the Quebec area, visit our careers site and create your profile to be notified as soon as a suitable position is posted.