Claims Clerk — Léveillé Ford, Saint-Jérôme

At Léveillé Ford, a Ford dealership in Saint-Jérôme, we are seeking a passionate Claims Clerk who values customer service and operational excellence. Our culture puts human relations and the customer experience at the heart of our actions. If you enjoy turning a delicate situation into a positive and lasting experience, join our team.

Responsibilities

• Handle claims with manufacturers and ensure follow-up until resolution.
• Verify the compliance and completeness of files, and correct information if necessary.
• Work closely with the Service and Parts departments.
• Manage documents and submission deadlines diligently.
• Perform administrative tasks related to the position and contribute to process optimization.

Profile sought

• Minimum of 1 year of experience in administration or claims management; experience in an auto dealership is considered an asset.
• Proficiency in computer tools (Excel, Word). Knowledge of PBS Systems or equivalent is a plus.
• Rigor, attention to detail, excellent organization, and ability to manage multiple files simultaneously.
• Team spirit, good communication skills, and a strong sense of service.
• Valid driver's license.

Technical skills and qualities

• Software: Microsoft Office (Excel, Word); PBS Systems or similar systems preferred.
• Analytical and problem-solving skills.
• Effective prioritization and autonomy.

Benefits and working conditions

• Competitive salary.
• Health coverage and protection: dental insurance, disability insurance, health insurance, life insurance, and travel insurance.
• Performance bonuses and recognition programs.
• Employee discounts.
• Flexible hours with the possibility of a 4-day schedule and adaptation to shared custody.
• Free parking.
• Paid vacations and sick leave.
• Continuing education and rapid promotion opportunities.
• On-site services: cafeteria, social club, gym, and wellness program.
• Work-life balance.
• Company closed on weekends.

Why join Léveillé Ford

Joining our team means becoming an ambassador of a superior customer experience, supported by a corporate culture that values employee well-being and innovation. Your contribution will strengthen our ability to provide effective and personalized solutions, while evolving in a dynamic and collaborative environment.

We look forward to discovering what you can bring to our team.