Sales Manager F&I – Cowansville Toyota

Cowansville Toyota is seeking a passionate Finance and Insurance (F&I) Sales Manager who excels in customer service and financial solutions. You will guide customers in choosing suitable financing, insurance, and protection options, while providing a transparent and personalized buying experience. You will work with the Toyota, Nissan, and Mazda brands and benefit from a significant volume of business to support your professional development.

Your main responsibilities

• Present and explain available financing, insurance, and warranty/protection options.
• Obtain financing approvals from lenders and negotiate the best terms for customers.
• Clearly explain contract details and verify understanding of financial commitments.
• Promote and sell insurance products, extended warranties, aesthetic protections, and other value-added products.
• Prepare and verify all documentation related to transactions and ensure compliance with legal and regulatory obligations.
• Provide a professional customer experience that meets the company’s satisfaction standards.
• Achieve departmental performance and profitability targets.
• Handle financial documents accurately and efficiently.
• Work closely with the sales team to ensure customer satisfaction.
• Perform related tasks necessary for the smooth operation of the department.

Profile sought

• 1–3 years of experience in automotive financing or sales.
• Excellent sales, negotiation, and customer service skills.
• Organizational skills and administrative rigor.
• Knowledge of financing, credit, and insurance processes (an asset).
• Proficiency with Merlin software (an asset).
• Fluent in French and English, both spoken and written (English is a real asset to serve English-speaking clients).

What we offer

• Competitive salary with performance bonuses.
• Group insurance (medical and paramedical expenses, medications, long-term disability, and life insurance).
• Employee assistance program (EAP).
• Continuing education and reimbursement for skill development activities.
• Work-life balance with flexible hours.

Working conditions and required skills

• Valid driver’s license.
• Knowledge of Merlin software (Sales) is preferred.
• Personal qualities: organized, autonomous, and excellent interpersonal skills.

Why join Cowansville Toyota?

Join a dynamic team representing three major brands with a large customer base and a solid regional reputation. You will have the tools and environment conducive to your success and career advancement in a performance-oriented professional setting.

If this position suits you, join a dedicated and results-driven team to propel your career in automotive financing and insurance.