Service Advisor
LGS Prime Service • Terrebonne, Quebec
Service Advisor
up to $90,000
Job Description
Position: Experienced Technical Advisor – LGS Performance (Groupe Savard Inc.)
Location: Terrebonne, Quebec — full-time, in-person
About LGS Performance
LGS Performance is a division of Groupe Savard Inc. specializing in automotive maintenance and mechanics. We serve a diverse clientele of vehicles, including exotic, luxury, and high-performance models, in close collaboration with our technicians and sales team.
Key Responsibilities
- Diagnose clients' technical needs and recommend maintenance, repair, and performance optimization solutions.
- Provide clear technical advice and interpret diagnostic reports to establish relevant recommendations.
- Work closely with technicians to ensure feasibility, quality, and compliance of interventions.
- Prepare and present detailed and transparent estimates and technical quotes.
- Manage phone inquiries and follow up on client files until resolution, ensuring high-level after-sales service.
- Participate in developing and updating procedures, standards, and workshop tools.
- Train and support the technical team on advanced mechanical, electrical, and electronic aspects.
- Ensure compliance with safety standards, warranties, and best industry practices.
Profile Sought
- Minimum of 5 years of experience in technical consulting or technical supervision in the automotive field; experience with exotic, luxury, or high-performance vehicles is a major asset.
- Strong knowledge of mechanical, electrical, and electronic systems; proficiency with diagnostic tools and automotive management/diagnostic software.
- Analytical mindset, problem-solving skills, and technical estimation ability; excellent interpersonal skills and customer service orientation.
- Degree in automotive mechanics or equivalent training; relevant certifications are considered an asset.
- Proficiency in French; knowledge of technical English is an advantage.
- Team spirit, organizational skills, autonomy, and ability to manage multiple files simultaneously.
Benefits and Conditions
- Competitive salary
- Dental insurance
- Disability insurance
- Life insurance
- Medication coverage
- Vision care insurance
- Travel insurance (optional depending on the package)
- Paid leave
- Uniform provided
- Employee discounts
- Free parking
- Cafeteria
- Company closed on weekends
Why Join Us
Joining LGS Performance means working in a dynamic and professional environment dedicated to service excellence and technical expertise. You will participate in stimulating projects and help deliver an exceptional customer experience, from initial consultation to maintenance and vehicle performance.
If this position matches your profile, send us an application highlighting your experience and achievements in the automotive field.