Service Advisor

Camions Excellence Peterbilt - Sainte-Julie • Sainte-Julie, Quebec

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Job listing

Service Advisor

Salary

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Job status
Permanent
Location
Camions Excellence Peterbilt - Sainte-Julie
Sainte-Julie, QC
Workplace
On site

Job Description

Heavy Vehicle Technical Advisor — PacLease

About the position

In the PacLease department, the technical advisor is the lever of performance and reliability for our fleet. A true interface between clients, the workshop, and external partners, they ensure the management of maintenance and the handling of short- and long-term contracts. Their role helps reduce downtime, optimize costs, and ensure high standards of compliance and performance.

Main responsibilities

  • Coordinate and schedule preventive and corrective maintenance (answering calls, scheduling appointments, tracking workorders, managing warranties).
  • Daily follow-up on work with the workshop and subcontractors to meet deadlines and minimize downtime.
  • Keep maintenance records, inventories, and management systems up to date, ensuring data accuracy and cost control.
  • Provide strategic support for maintenance and contribute to contract management (short and long term).
  • Deliver quality customer service and coordinate communication with internal and external stakeholders.

Profile sought

  • Experience: minimum of 2 years in the heavy truck field (a significant advantage).
  • Knowledge: solid basic knowledge of heavy trucks and understanding of maintenance issues.
  • Technical and computer skills: excellent command of IT tools (Microsoft Office Suite and management systems).
  • Languages: fluent in French; English is an asset (communication with English-speaking clients).
  • Professional qualities: autonomous, prioritization skills, administrative rigor, and ability to work with multiple stakeholders.
  • Personal profile: resourceful, organized, solution-oriented, capable of remaining professional under pressure.

Working conditions and benefits

  • Health and dental insurance
  • Disability insurance (short and long term)
  • Life and travel insurance
  • Telemedicine (doctor available 24/7)
  • RRSP with employer participation
  • Employee assistance program
  • Paid leave and sick days
  • Tuition reimbursement
  • Recognition program and referral bonus
  • Continuing education and training reimbursements
  • Reimbursement of professional association membership fees
  • 4-day workweek with flexible hours
  • Evening/night bonus
  • Gym, free parking, and air-conditioned workshop
  • Work boots and uniform provided
  • Work-life balance

Other information

Potential location: Sainte-Julie (Québec) depending on operational needs.

If you match this profile and wish to join a dynamic team focused on excellence, this position is for you.

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Service Advisor
Camions Excellence Peterbilt - Sainte-Julie

Camions Excellence Peterbilt - Sainte-Julie

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