Career Opportunity: Technical Advisor at Nissan Saint-Jérôme

Join Our Passionate Automotive Team

We are looking for a dynamic and passionate Technical Advisor to join our team at Nissan Saint-Jérôme. You will be the primary contact for our clients for all technical questions and will play a central role in explaining and demonstrating Nissan solutions.

Your Key Responsibilities:

• Customer Reception: Understand the technical and financial needs of our clients regarding Nissan vehicles and services.
• Technical Explanation: Present the technical features of models as well as after-sales service options, including relevant promotions.
• Team Collaboration: Work closely with Product, Sales, and Service teams to ensure aligned advice and a smooth customer journey.
• Technical Demonstrations: Organize and conduct demonstrations tailored to the specific needs of clients.
• Knowledge Maintenance: Keep your knowledge of products, promotions, and internal procedures up to date.
• Standards Compliance: Ensure compliance with service standards and safety procedures.

Desired Profile:

• Experience: Minimum of 1 year of experience in a similar position or in automotive technical advising.
• Customer Skills: Exceptional customer service and communication abilities.
• Simplification: Ability to clearly explain complex technical concepts.
• Languages: Fluent in French; basic English desired.
• Qualities: Team spirit, organization, time management, strong customer and results orientation.
• Dynamism: Ability to thrive in a dynamic, service-oriented environment.

Benefits and Conditions:

• Ongoing training and professional development
• Employee discounts on Nissan services and products
• Flexible hours including the possibility of adjustment for shared childcare
• Free parking and allowance for tool purchases
• Recognition program and active social club
• Sick leave and work-life balance
• Uniforms and work boots provided
• Comprehensive prescription drug insurance

Main Tasks:

• Follow up on work and open/close work orders
• Schedule appointments and estimate repair costs
• Receive calls and provide customer service
• Sell products and services, follow up with clients

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