Technical Advisor - Audi Anjou

We are seeking a passionate Technical Advisor to join our dynamic team at Audi Anjou. You will be a key player in the customer experience, embodying the quality and image of our brand.

Key Responsibilities

• Provide high-level technical advice on Audi vehicles, with accurate, tailored information for each customer.
• Diagnose and resolve technical issues efficiently and professionally.
• Work closely with sales and maintenance teams to ensure optimal customer satisfaction.
• Train and inform staff about new Audi products and technologies.
• Follow up on customer requests and feedback to ensure ongoing satisfaction.
• Monitor work progress and manage work orders (opening/closing) and produce repair cost estimates.
• Offer quality customer service and follow up with clients.
• Participate in the sale of tires, wheels, related products, and services.

Profile requise

• Minimum of 3 years of experience in a similar role, ideally in the automotive sector.
• Excellent communication skills and ability to interact with a diverse clientele.
• Comfort working in a team and collaborating with different departments.
• Strong automotive technical knowledge, especially on recent technologies.
• Technical certification in the automotive field would be an asset.

Skills and Tools

• Good command of computer tools and industry-specific software.
• Ability to establish clear and accurate repair cost estimates.

Benefits and Working Conditions

• Opportunities for rapid advancement for high-performing employees.
• Paid leave and sick leave for a healthy work-life balance.
• Dental insurance and medical insurance.
• Employee discount on Audi products and services.
• Performance bonus based on achievement of objectives.
• Easily accessible location by public transportation.

Why Join Us

Audi Anjou values operational excellence, innovation, and customer satisfaction while caring for the well-being of its employees. Join a committed team dedicated to delivering a premium experience to every customer.

Note: This text outlines the key elements of the position without including application instructions, contact details, or links.