Technical Advisor
Desjardins Ford Saint-Laurent • Montréal, Quebec
Technical Advisor
up to $85,000
Job Description
Job Offer: Automotive Technical Advisor
We are seeking a dedicated Automotive Technical Advisor to join our team. This role is essential for enhancing the customer experience and maintaining the highest standards of service. If you are passionate about vehicles and customer satisfaction, this opportunity is for you.
Why Join Us
- Company committed to excellence and customer satisfaction
- Ongoing professional training and development
- Dynamic and collaborative team
- Competitive salary and attractive benefits
Responsibilities
- Provide expert technical advice to customers regarding vehicles
- Greet customers and assess their maintenance and repair needs
- Prepare accurate cost and time estimates
- Ensure smooth communication between technicians and customers throughout the process
- Offer a positive customer experience from start to finish
- Collaborate with the sales team to optimize customer satisfaction
- Stay informed about market trends and new automotive technologies
- Ensure compliance with company policies and procedures
- Maintain accurate records of interactions and transactions
- Develop and maintain strong relationships with customers through exceptional service
Qualifications and Experience Required
- Experience as an automotive technical advisor or in a related field
- Thorough knowledge of brands and their characteristics
- Excellent communication and interpersonal skills
- Ability to work effectively in a team
- Attention to detail and strong problem-solving skills
- Customer-oriented and passionate about delivering outstanding service
Experience
- 1 year as a Technical Advisor
Skills and Tools
- Proficiency with SERTI - Administration software
Personal Qualities
- Dynamic
- Organized
- Team spirit
Working Conditions and Benefits
- Medical and paramedical insurance
- Disability insurance
- Medication insurance
- Life insurance
- No layoffs during slow periods
- Sick leave
- Company closed on weekends
- Ongoing and paid training
- Competitive remuneration
- Free parking
- Close to public transportation
Location and How to Apply
Position based in the Montreal area. If you are ready to advance in the automotive industry and join a team dedicated to excellence, send your application now and create your profile on our careers website. To maximize your chances, prepare a cover letter highlighting your experience and technical knowledge.
If you want to discover other similar opportunities, feel free to browse our listings for Automotive Technical Advisors and other jobs in the automotive sector in Montreal.
Why work with us
Here is your chance to join a winning team! Are you looking for job opportunities in the automotive sector in Montreal? Desjardins Ford is looking for individuals motivated by innovation, change, and above all, performance! Our job offers in the automotive field are open to recent graduates, newcomers to Canada, and individuals looking to advance in the automotive sector, whether they have experience or not.