Technical Advisor – Automotive after-sales service

Join Brossard Hyundai and become part of a team focused on excellent customer service. We are looking for motivated, honest, and positive professionals ready to contribute to a remarkable customer experience.

Responsibilities

• Advise customers on their vehicle needs and related interventions.
• Open and close work orders and ensure thorough follow-up on interventions.
• Explain costs and billing clearly and professionally.
• Manage appointment scheduling and customer follow-up.
• Produce repair estimates and propose suitable solutions.
• Respond to calls and provide quality customer service.
• Assist in selling additional products and services.
• Collaborate with technicians and the team to ensure a smooth experience.

Profile sought

• Minimum 1 year of experience as a technical advisor in a car dealership or garage.
• Excellent communication skills and strong customer service orientation.
• Proficiency with computer tools; knowledge of Serti software is an asset.
• Team spirit, proactive, and autonomous.
• Friendly, professional, and capable of evolving in a dynamic environment.

Conditions and benefits

• Full-time permanent position from Monday to Friday, 7:30 a.m. – 5 p.m. (early opening on Fridays until 3 p.m.).
• Group insurance (health care, medications, dental care, life insurance, disability insurance) and employee assistance program.
• Continuing education and paid training.
• Employee discounts on products and services.
• Air-conditioned work environment and free parking.
• Easy access to public transportation.
• Uniform provided.
• Competitive compensation.
• Sick leave and other social benefits.

This position offers the opportunity to grow within a recognized manufacturer and develop customer-focused expertise in the automotive sector. If you see yourself in this profile, you could be the next asset to our team.