Used Vehicle Sales Manager

Saint-Laurent Hyundai, a dynamic dealership located in Montreal, is seeking a Used Vehicle Sales Manager. Reporting to the General Sales Manager, you will lead a high-performing team and be responsible for achieving sales targets, optimizing inventory, and delivering an excellent customer experience.

About the Company

• Dealer recognized for the quality of its inventory and customer satisfaction.
• Culture focused on continuous learning, talent development, and operational excellence.
• Stimulating environment at the heart of the Montreal market.

Key Responsibilities

• Define and execute the used vehicle sales strategy in alignment with overall objectives.
• Lead, develop, and coach the sales team; set individual and team goals and foster talent development.
• Manage certified used vehicle inventory, optimize pricing and promotions to maximize margins and volume.
• Oversee financing and warranty processes in collaboration with the finance department to offer competitive and transparent solutions.
• Ensure an exceptional customer experience from first contact to delivery and after-sales service.
• Monitor KPIs (monthly sales, conversion rates, average sale value, customer satisfaction) and optimize inventory turnover.
• Collaborate with marketing, after-sales, and purchasing departments to align campaigns, promotions, and stock management.
• Ensure compliance with standards, internal policies, and ethical sales practices.

Desired Profile

• Minimum of 3 years of experience in automotive sales management, ideally in the used vehicle sector and in a management role.
• Proven leadership, ability to motivate and develop a high-performing team; results-oriented.
• Excellent negotiation, communication, and customer service skills; conflict management and problem-solving abilities.
• Strong knowledge of automotive financing processes, insurance, warranties, and CRM/ERP tools.
• Analytical reasoning and ability to make data-driven decisions; skill in managing priorities and deadlines.
• Fluency in French; functional English preferred; knowledge of the Montreal market and ability to interact with a diverse clientele.
• Entrepreneurial spirit, collaborative mindset, and ability to thrive in a service-oriented environment.

What We Offer

• Competitive compensation with incentive plan
• Comprehensive employee benefits (health, dental, vision insurance, disability, life insurance)
• Medical and paramedical coverage with moderate premiums
• Company car or allowance
• Continuous training and professional development opportunities
• Paid time off and work-life balance initiatives
• On-site cafeteria (or equivalent benefits depending on location)

Why Join Us

• Be part of a passionate team focused on customer satisfaction within a dealer recognized for the quality of its inventory and services.
• Benefit from a culture of continuous learning and real opportunities for advancement in a dynamic and growing market.

How to Apply

• Apply online through our Careers page.
• Selection process: pre-screening by phone, interviews via video conferencing or in person, and skills assessment.
• Create your profile and send us your CV accompanied by a cover letter highlighting your relevant achievements.

If you are ready to take on a new challenge and lead the commercial success of a key sector, join Saint-Laurent Hyundai and contribute to delivering an exceptional customer experience.