Used Vehicle Sales Advisor – Saint-Jérôme (Confidential)

Position based in Saint-Jérôme, Quebec. Mission: support the development of the business by ensuring a quality customer experience in the sale of used vehicles.

Key Responsibilities

• Greet customers and assess their needs to offer appropriate solutions.
• Present vehicles, conduct demonstrations and test drives; clearly communicate features, history, and condition of vehicles.
• Manage the complete sales cycle: evaluate submitted vehicles, prepare offers, negotiate, close sales, and handle administrative follow-up, including post-purchase follow-up.
• Maintain the showroom and demonstration tools in perfect condition; utilize the CRM for lead tracking and sales process management.
• Collaborate with internal departments (financing, after-sales service, insurance/warranties) to provide a seamless and high-quality customer experience.
• Achieve and exceed sales objectives while respecting internal policies and confidentiality requirements.

Desired Profile

• Minimum of 1 year of experience in used vehicle sales or a related role in the automotive industry.
• Excellent interpersonal skills, active listening, and negotiation spirit.
• Knowledge of automotive financing procedures and associated insurance options; ability to clearly explain proposals.
• Valid driver’s license; availability for flexible hours, including evenings and weekends.
• Proficiency in French; English is an asset.
• Proficiency with computer tools and sales management systems (CRM and inventory software).
• Professional appearance, team spirit, organizational skills, and autonomy.

Benefits and Conditions

• Competitive compensation with commission plan and bonuses.
• Social benefits (dental, medical and paramedical, life insurance, disability insurance, drug insurance).
• Performance bonuses and professional training and development programs.
• Customer service and quality-focused environment, with opportunities for advancement.
• Flexible schedules and support for achieving individual and collective goals.
• Free parking.

Selection Process

• Confidential and fair selection process focused on evaluating skills and suitability for the role.