Receptionist / Greeter

Receptionist / Hostess – Villeneuve Honda Joliette (St-Jean Group)

Based in Notre-Dame-des-Prairies, Quebec, Villeneuve Honda Joliette is looking for a motivated and professional Receptionist / Hostess to join our team. You are the first point of contact for our customers and contribute to providing an excellent customer experience in a dynamic and friendly automotive environment. Experience required: 1 year.

Main Responsibilities

• Warmly welcome customers and visitors and create a positive first impression.
• Manage phone calls and messages, respond to requests, and redirect tasks to the relevant departments.
• Schedule and coordinate appointments, optimize the calendar, and ensure efficient management of waiting room flow.
• Perform light administrative tasks (mail, emails, filing, receiving documents).
• Keep the reception area clean, organized, and professional, reflecting the dealership’s image.
• Collaborate with sales and after-sales teams to ensure a smooth and coordinated customer experience.
• Use computer tools (MS Office, CRM, and management software) to record customer data and facilitate internal communications.
• Ensure the confidentiality and security of customer and company information.

Candidate Profile

• At least 1 year of experience in reception / front desk or similar role; ideally in the automotive or tertiary sector.
• Excellent interpersonal skills, customer service orientation, and ability to create a welcoming atmosphere.
• Excellent command of French; English is an asset.
• Proficiency in computer tools (MS Office); experience with CRM or customer management software is a plus.
• Ability to handle multiple tasks simultaneously, good organizational skills, and endurance in a fast-paced environment.
• Well-groomed appearance, punctuality, discretion, and team spirit.
• Proactivity, reliability, and willingness to learn in a growing environment.

Working Conditions and Benefits

• Health insurance (dental, medication) and related insurances (disability, life).
• Sick leave and balanced workweeks; dealership closed on weekends.
• Ongoing training and paid training; prospects for advancement within a regional growing group.
• Employee benefits and discounts.

Our Culture and Environment

• Family-oriented and human work environment, rooted in local values and Joliette pride.
• Emphasis on teamwork, professional development, and long-term stability.

If this profile fits you and you want to contribute to an exceptional customer experience within a recognized automotive network, join us at Villeneuve Honda Joliette. We thank all applicants for their interest.