Subaru Metropolitan – Experienced Receptionist / Hostess

We are seeking an experienced customer service professional to join our Subaru dealership in Saint-Léonard (Montreal). You will be the first point of contact for our customers and play a key role in creating a professional, warm, and memorable customer experience both on-site and over the phone.

Your Tasks

• Welcome clients and visitors courteously and professionally, reflecting the Subaru brand image.
• Manage incoming phone calls: answer, filter calls, take accurate messages, and direct callers to the appropriate departments.
• Schedule, coordinate, and confirm appointments for service and sales; notify clients of any changes.
• Direct clients to the appropriate contacts and guide them to the relevant areas.
• Keep the reception area and waiting room clean and organized; ensure supplies are stocked.
• Perform light administrative tasks (data entry, correspondence, document management, support with coordination).
• Collaborate with the after-sales and sales teams to ensure a smooth and consistent customer experience.
• Ensure compliance with internal procedures and maintain confidentiality of customer information.
• Enter customer data into the CRM system.

Profile and Environment

• You embody professional reception, efficiency, and proactivity, with a desire to improve the customer experience at every interaction.
• Team spirit, attention to detail, and ability to stay calm and positive under pressure.
• Ability to combine warmth and professionalism to reflect Subaru Metropolitan’s values.

Requirements

• Minimum of 3 years experience in reception, front desk, or hostess duties.
• Excellent communication skills in French; functional English is appreciated.
• Strong customer focus and service orientation.
• Proficiency with office tools (MS Office) and scheduling software; CRM experience is a plus.
• Ability to manage priorities, work in a team, and adapt to a dynamic environment.
• Availability to work flexible hours, potentially including some evenings or weekends.

Benefits and Working Conditions

• Competitive salary
• Employee discounts
• Canteen
• Insurance coverage (medical, paramedical, disability, travel insurance)
• Life insurance and other social benefits
• Dynamic, customer-focused work environment

Why Join Us

At Subaru Metropolitan, you will be part of a dynamic team committed to excellent customer service and teamwork. If you are motivated by professional reception, efficiency, and continuous improvement of the customer experience, this position is for you. We value attention to detail, proactivity, and human warmth to reflect our dealership’s values and the trust our customers place in Subaru.

Additional Tasks

• Customer reception
• Document filing
• Data entry
• Payment processing during transactions
• Customer service and telephone reception
• General office tasks

Apply

If this position fits you, send your application now and join Subaru Metropolitan in Saint-Léonard. To explore other similar automotive positions in Montreal, visit CanadaMotorJobs.com/en and set up job alerts to receive new postings as soon as they are published.