Experienced Parts Clerk / Sales Advisor

Location

Joliette Mitsubishi, Notre-Dame-des-Prairies, QC

About

Join a dynamic team at Joliette Mitsubishi. You will be on the front line with our customers, to understand their parts needs and offer tailored solutions, while ensuring order accuracy and stock follow-up. If you are passionate about customer service and the automotive world, this position is for you.

Key Responsibilities

• Greet and listen to customers to identify their parts and accessories needs.
• Advise on compatible parts and propose supplementary solutions to optimize satisfaction and sales.
• Prepare and process orders: verify references, availability and prices; follow up until delivery.
• Manage parts inventory, receive, transfer and participate in periodic inventories.
• Collaborate with the service department and other departments to ensure parts accuracy.
• Process returns, exchanges and manage warranties where applicable.
• Maintain the sales area clean and organized (displaying and labeling).
• Regularly train on product updates and share knowledge with the team.

Candidate Profile

Requirements

• Minimum 3 years of experience in automotive parts sales or in a similar role.
• Excellent customer service, communication and client relationship skills.
• Team spirit, results-oriented and ability to achieve sales targets.
• Knowledge of parts management systems and ordering processes; experience with an ERP or parts software is an asset.
• Proficiency with computer tools (office suite and management software).
• Strong organizational skills and attention to detail.
• Fluent in French; English is an asset.

Skills and Tools

• Knowledge of software such as Mitchell On Demand, SERTI, Progi (assets).
• Proficiency with Microsoft Office tools (Excel, Word, Outlook).

Benefits and Conditions

• Competitive compensation and performance bonuses.
• Flexible hours; store closed on weekends.
• Ongoing training to develop your technical and commercial skills.
• Health and drug insurance, disability insurance, travel insurance and paramedical coverage.
• Employee discounts and access to a loyal clientele.
• Professional and team-oriented work environment.

Development and Prospects

• Opportunities for advancement to positions with commercial responsibilities or inventory management.
• Ongoing training to progress in the field of automotive parts and customer service.

How to apply

Send your resume and cover letter indicating the job reference to the following address: [contact address]. To discover other similar opportunities in the region, visit CanadaMotorJobs.com/fr and create your profile to receive offers as soon as they are posted.

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