Job listing
Liaison Agent
Salary
Apply with your own terms
Job status
Permanent
Location
CarrXpert Longueuil
Longueuil, QC
Workplace
On site
Position filled
Job Description
Automobile Liaison Agent – Longueuil
As a liaison agent, you will be at the heart of exchanges between clients, insurers, and the workshop. You will ensure thorough tracking of files and oversee customer satisfaction at every stage.
Key Responsibilities
- Welcome clients and answer their questions professionally
- Serve as the link between clients, insurers, and the technical team
- Follow repair files and update information
- Schedule appointments and coordinate work
- Explain repair steps and timelines to clients
- Provide high-quality customer service
- Maintain clear and effective communication with all parties involved
Desired Profile
- Experience in customer service, ideally in the automotive field
- Excellent communication skills
- Organizational skills and attention to detail
- Ability to manage multiple files simultaneously
- Positive attitude and solutions-oriented
Benefits and Conditions
- Group insurance (dental, medical and paramedical expenses, disability, medication, vision care, travel)
- Stable and professional work environment
- Collaborative and respectful team
- Competitive salary based on experience
- Opportunities for professional development
- Ongoing training with paid courses
Operational Tasks
- Follow up on work progress
- Schedule appointments
- Customer service
How to Apply Send your application via our platform. Quickly create your profile and join a dynamic team in the Longueuil area.
