Delivery coordinator
Subaru Métropolitain • Montréal, Quebec
Delivery coordinator
up to $55,000
Job Description
Delivery Coordinator – Subaru Metropolitan
Join a dynamic and customer-focused team. As a Delivery Coordinator, you will manage and coordinate vehicle deliveries while ensuring an exceptional customer experience at every step.
Main Responsibilities
- Plan and optimize vehicle deliveries to meet deadlines, selecting the most efficient routes and schedules.
- Provide proactive communication with customers about order status and delivery dates.
- Work closely with the Sales and Service teams to ensure rapid and accurate processing of all delivery details.
- Prepare and verify delivery documents in accordance with internal procedures.
- Track deliveries and resolve any issues to ensure customer satisfaction.
- Demonstrate the features of the vehicles sold and answer customers’ questions.
- Schedule appointments and ensure post-delivery follow-up.
- Manage payment-related operational aspects during transactions and collect signatures when necessary.
Qualifications
- Minimum of one year of experience in a similar role or in the automotive sector.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong organizational skills and attention to detail.
- Proficiency in French; knowledge of English is a plus.
- Valid driver's license.
- Desirable personal qualities: dynamic, punctual, and personable.
Benefits and Working Conditions
- Competitive compensation.
- Medical and paramedical insurance, disability insurance, prescription drug coverage, life insurance, and travel insurance.
- Ongoing training and recognition program.
- A stimulating work environment focused on the employee and the client.
- Hours that promote work-life balance (company closed on weekends).
Why Join Us?
- Work within a customer-service and professional development-focused team.
- Opportunities for advancement and ongoing training in the automotive sector.
- A company culture that values involvement and recognizes talent.
How to Apply
Send your resume and a cover letter via our careers portal or Subaru Metropolitan's official application channel. We thank all applicants; only those selected will be contacted for the next steps.