Sales and Loyalty Specialist – Customer Ambassador

St-Jérôme Chevrolet Buick GMC and Léveillé Auto are hiring

About

You have the gift of turning a simple email or call into a lasting trusting relationship. You enjoy making a customer feel understood, well-advised, and loyal. Become the guardian of our clientele and support them so that they keep coming back to us, again and again.

The role

You will be the customer ambassador, responsible for maintaining the connection with our existing customer base, assessing their needs, and offering tailored solutions. You will organize appointments at the dealership and collaborate with our advisors and managers to ensure a smooth and professional experience. You will contribute to building lasting trust and growing our relationships.

Your responsibilities

• Regularly communicate with our existing clients to keep a warm and solid connection
• Assess needs and identify opportunities to propose advantageous offers
• Build and maintain a trust-based relationship – with us, a customer is for life
• Plan and organize dealership appointments, ensuring quick and professional support
• Work closely with advisors and managers to ensure everything runs smoothly
• Participate in a positive and energetic team atmosphere

Profile sought

• Passionate about customer service – it’s in your DNA
• Experience in a similar position (sales, loyalty, or customer relations)
• Excellent oral and written communication skills
• Bilingual French-English
• Business-minded with the ability to spot opportunities
• Teamwork as one of your strengths
• Proficiency with a CRM (Activix is an asset) and knowledge of the MS Office suite
• Positive, dynamic, and adaptable, even on rainy Mondays

What we offer

• Competitive salary scale with bonus possibilities
• Collective insurance program and health coverage
• Modern, technological, and stimulating environment
• Employee discounts on all products and services
• Group RRSP and employer contribution
• Company events and friendly atmosphere
• Continuing training and development opportunities
• Free parking and easy access
• Upcoming additional benefits and bonuses

Conditions and work environment

• Location: St-Jérôme Chevrolet Buick GMC dealerships and Léveillé Ford, as well as the SuperCentre St-Jérôme Auto Deposit
• Start date to be agreed upon
• Commitment to professional development and employee well-being

Application process

Send your cover letter and resume to claporte@groupecarbur.com, or drop them off at the reception of the SuperCentre St-Jérôme Auto Deposit (2360, Boulevard du Curé-Labelle, Saint-Jérôme). You can also apply online.

To discuss the position, contact Caroline Laporte, Customer Experience Manager (BDC), at 450-438-1922.

> Note: Masculine is used only to lighten the text; all qualified persons are invited to apply. > Only shortlisted candidates will be contacted.

Tasks and qualifications (summary)

• Customer service; Client follow-up
• Minimum 1 year experience in customer relations coordination
• Autonomy, positivity, and interpersonal skills

Other opportunities

Several positions for Automotive Sales and Loyalty Specialists in the Saint-Jérôme area are available on CanadaMotorJobs.com/fr. Create a job alert and profile to receive offers as soon as they are posted.