Sales and Loyalty Specialist – Customer Ambassador

Are you able to create an authentic connection from the first exchange and do you prioritize the customer in your actions? Do you enjoy turning your efforts into tangible results and building lasting relationships? Join Léveillé Carbur and become the guardian of our existing clients.

About Léveillé Carbur

Léveillé Carbur, a pioneer in the Saint-Jérôme dealership network, includes well-known brands (St-Jérôme Chevrolet Buick GMC, Léveillé Ford, and the SuperCentre St-Jérôme Auto Dépôt). Our teams focus on the customer experience first and have received national awards for their excellence.

The role

As a Sales and Loyalty Specialist, you will be the customer ambassador. You will maintain and develop trusting relationships with our customer base, identify their needs, and propose tailored offers to foster their loyalty and retention.

Your missions

• Communicate with our existing clients to maintain a warm and professional connection (phone, email, in dealership).
• Assess clients' needs and identify opportunities to offer relevant and advantageous deals.
• Build and maintain a sustainable trust-based relationship – with us, the customer is at the heart of everything.
• Organize and coordinate appointments at the dealership quickly and professionally.
• Work closely with advisors and managers to ensure a smooth experience.
• Contribute to a positive team atmosphere and energize the customer experience with your enthusiasm.

Profile sought

• Passionate about customer service and results-oriented.
• Experience in a similar role (sales, loyalty, or customer relations).
• Excellent oral and written communication skills.
• Bilingual in French and English (ability to communicate with a diverse clientele).
• Business acumen and ability to spot value-added opportunities.
• Teamwork and collaborative spirit.
• Proficiency with CRM software (Activix is a plus) and the Microsoft Office suite.
• Positive, cheerful, and dynamic attitude, even on busy Mondays.

What we offer

• Competitive salary with bonus opportunities and advancement.
• Group insurance and participatory RRSP plan.
• Modern, technological, and stimulating environment.
• Employee discounts on all products and services.
• Team events and a friendly working atmosphere.
• Opportunities for growth within a recognized dealership network.

Why join us

We are among the highest-rated dealerships in Canada, known for excellent customer service and operational excellence. You will join a committed team that values ideas and talent, and that constantly seeks to offer an exceptional customer experience.

How to apply

• Send your resume and a cover letter highlighting your experience in customer service and loyalty.
• Apply directly via our website or on CanadaMotorJobs.com/fr.
• Only shortlisted candidates will be contacted.

Tasks and Qualities (summary)

• Tasks: customer service, client follow-up, appointment organization, collaboration with internal teams.
• Qualities: independence, positivity, interpersonal skills.
• Software: Activix CRM (a plus), Microsoft Office suite.

Discover other opportunities for Automotive Sales and Loyalty Specialists in the Saint-Jérôme region on CanadaMotorJobs.com/fr, and set up job alerts to receive new postings as soon as they are published.

If you are ready to take your career to the next level and actively contribute to our clients' loyalty, join us today.