Career Opportunity: Appointment Coordinator

Company Overview

Terrebonne Ford, a leader in the automotive industry for over 30 years, is seeking an Appointment Coordinator to join our dynamic team. If you are organized, proactive, and passionate about customer service, we encourage you to apply.

Your Responsibilities

As an Appointment Coordinator, you will play a crucial role in interacting with our clientele, ensuring an exceptional experience:

• Appointment Management: Efficient scheduling for after-sales service, in collaboration with our technicians and clients.
• Welcoming and Advising: Greeting clients, assessing their needs, and advising them on our services.
• Customer Follow-Up: Managing incoming/outgoing calls, confirming appointments, and providing information about our services.
• Team Collaboration: Working closely with the service team to optimize efficiency and ensure impeccable customer satisfaction.
• Problem Resolution: Responding to clients' requests and concerns promptly and professionally.

Desired Qualities

• At least one year of experience in a similar role or in customer service.
• Strong organizational skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication skills in French. Knowledge of English is an asset.
• Ability to work independently and as part of a team.
• Proficiency in computer tools related to appointment management.

What We Offer

By joining Terrebonne Ford, you will benefit from numerous advantages:

• Competitive Compensation: Aligned with your expertise and experience.
• Continuing Education: To promote your professional development.
• Stimulating Work Environment: Based on collaboration and excellence in customer service.
• Comprehensive Benefits: Including dental, medical, sick leave, and more.

Working Conditions

• Insurance: Dental, medical and paramedical, disability, prescription drugs, vision care, life, travel.
• Sick leave
• Workdays: Monday to Friday
• Retirement plan and Employee Assistance Program
• Free parking and proximity to public transportation

Join Us

Be part of a team awarded the 2023 Ford President’s Award, where customer satisfaction is our priority. If you aspire to a dynamic career in the automotive industry, Terrebonne Ford is your destination.

To apply, you can also visit CanadaMotorJobs.com/fr to explore other opportunities in the Terrebonne area. Create a job alert to be informed of new postings as soon as they are published.

Join us now and contribute to our excellence!