Technical Advisor
HGrégoire Nissan Vimont • Laval, Quebec
Technical Advisor
Starting at $65,000
Job Description
Automotive Technical Advisor – Nissan Vimont (Laval)
We are hiring an automotive technical advisor to strengthen our team and ensure diagnosis, planning, and selling maintenance services, while guaranteeing a quality customer experience.
Main Responsibilities
- Welcome customers and gather information related to their vehicle.
- Explain the nature of the work and the associated costs.
- Manage phone requests related to appointments and work follow-up.
- Schedule maintenance services and collect the necessary information before the vehicle’s arrival.
- Propose and sell maintenance services (lubrication, safety inspection, and other manufacturer-recommended services).
- Distribute tasks among technicians and ensure operational follow-up.
- Prepare detailed quotes, including labor and parts.
Profile Sought
- Bilingual in French and English, spoken and written, intermediate-advanced level.
- Experience as an automotive technical advisor: an asset.
- Excellent interpersonal and communication skills.
- Ability to put clients at ease.
- Analytical mindset and service-oriented.
- Reside in Canada.
Benefits
- Dental Insurance
- Disability Insurance
- Supplementary Health Insurance
- Life Insurance
- Vision Insurance
- Paid Leave
- Company Events
- Employee Assistance Program
- On-site Parking
Job Details
- Employment Type: Full-time, Permanent
- Location: Vimont, Laval (on-site)
Minimum experience: 1 year as an automotive technical advisor.