Automotive Technical Advisor – Nissan Vimont (Laval)

We are hiring an automotive technical advisor to strengthen our team and ensure diagnosis, planning, and selling maintenance services, while guaranteeing a quality customer experience.

Main Responsibilities

• Welcome customers and gather information related to their vehicle.
• Explain the nature of the work and the associated costs.
• Manage phone requests related to appointments and work follow-up.
• Schedule maintenance services and collect the necessary information before the vehicle’s arrival.
• Propose and sell maintenance services (lubrication, safety inspection, and other manufacturer-recommended services).
• Distribute tasks among technicians and ensure operational follow-up.
• Prepare detailed quotes, including labor and parts.

Profile Sought

• Bilingual in French and English, spoken and written, intermediate-advanced level.
• Experience as an automotive technical advisor: an asset.
• Excellent interpersonal and communication skills.
• Ability to put clients at ease.
• Analytical mindset and service-oriented.
• Reside in Canada.

Benefits

• Dental Insurance
• Disability Insurance
• Supplementary Health Insurance
• Life Insurance
• Vision Insurance
• Paid Leave
• Company Events
• Employee Assistance Program
• On-site Parking

Job Details

• Employment Type: Full-time, Permanent
• Location: Vimont, Laval (on-site)

Minimum experience: 1 year as an automotive technical advisor.