Automotive Technical Advisor

We are recruiting a dedicated Automotive Technical Advisor to strengthen our team. This role is essential in enhancing the customer experience and ensuring high-quality services. If you are passionate about vehicles and customer satisfaction, this position is an excellent opportunity to contribute to our goal of excellence.

Main Responsibilities

• Provide expert technical advice to customers regarding vehicles.
• Welcome customers and assess their maintenance and repair needs.
• Provide accurate cost and time estimates.
• Ensure smooth communication between technicians and customers throughout the process.
• Offer a positive customer experience from start to finish.
• Collaborate with the sales team to optimize customer satisfaction.
• Stay informed about market trends and new automotive technologies.
• Ensure compliance with company policies and procedures.
• Maintain accurate records of interactions and transactions with customers.
• Develop and maintain strong relationships with customers through exceptional service.

Daily Activities

• Efficiently complete sales and rental forms.
• Develop business opportunities.
• Transmit documentation and obtain signatures.
• Manage payments during transactions.
• Obtain and verify credit requests.
• Collect deposits and issue receipts.
• Review sales contracts.
• Make telephone and email solicitations.
• Follow up with clients.
• Ensure that financing and insurance fees are deducted.
• Manage vehicle financing and leasing according to financial institution standards.

Desired Profile (Qualifications)

• Experience as an automotive technical advisor or in a related field.
• Solid knowledge of the brand and its characteristics.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and strong problem-solving abilities.
• Customer-oriented with a passion for delivering outstanding service.

Benefits and Working Conditions

• Disability insurance
• Medication insurance
• Life insurance
• Performance bonus
• Cafeteria
• Competitive salary

Why Join Us

Several other positions for Automotive Technical Advisor are available in the Quebec region on CanadaMotorJobs.com/fr. Create a job alert and receive offers as soon as they are posted. Quickly develop your profile on our dedicated industry website and benefit from instant translation and showcasing of your experiences and skills to employers looking for a Technical Advisor.

How to Apply

Ready to advance your career in the automotive industry and join a team dedicated to excellence? Apply today on CanadaMotorJobs.com/fr.