Career Opportunity: Technical Advisor at Terrebonne Ford

Why Join Terrebonne Ford?

Terrebonne Ford, your dealership of choice on the North Shore of Montreal, is looking for a passionate Technical Advisor to enhance our dynamic team. Our company is recognized for its excellence in customer service and has been awarded multiple times. Don’t miss the opportunity to advance in the automotive sector by joining a leading team.

Responsibilities

• Welcome and Assessment: Greet customers and understand their technical service needs.
• Technical Advice: Provide recommendations on our products and services.
• Service Coordination: Supervise repairs and maintenance to ensure customer satisfaction.
• Collaboration: Work with the after-sales team for effective follow-up.
• Safety Standards: Ensure compliance with industry regulations.
• Customer Relationship: Develop strong relationships and provide an exceptional experience.

Desired Profile

• Experience: Minimum of 2 years in a similar role, preferably in customer service within the automotive industry.
• Communication Skills: French required, English an asset.
• Technical Knowledge: Familiarity with Ford vehicles and after-sales services.
• Problem Solving: Ability to quickly resolve issues and work under pressure.
• Customer Service: Strong sense of customer service and ability to build trustful relationships.

What We Offer

• Compensation: Competitive salary based on experience.
• Training: Ongoing training program to develop your skills.
• Benefits: Medical, dental, disability insurance, employee assistance program.
• Work Environment: A dynamic, collaborative setting with performance recognition.
• Rewards: Join an award-winning team recognized by the Ford President’s Award.

Daily Tasks

• Follow up on work and manage work orders.
• Schedule appointments and provide cost estimates.
• Answer calls and provide customer service.
• Follow up and sell products/services to customers.

Working Conditions

• Insurance: Dental, medical, disability, vision care, travel, life insurance.
• Sick leave and closed on weekends.
• Ongoing training and employee assistance program.
• Free parking and proximity to public transport.
• Uniform provided.

Explore this unique opportunity to join Terrebonne Ford, where your passion for customer service and the automotive industry will be rewarded. For more Technical Advisor jobs in the area, visit CanadaMotorJobs.com/fr and create your profile to receive targeted job offers tailored to your criteria.