Service Advisor
up to $65,000
+ bonus
Join Our Team as a Technical Advisor!
About Ford Sorel Tracy
Ford Sorel Tracy is looking for a passionate Technical Advisor to join our team. If you are motivated by excellence in customer service and wish to evolve in the automotive industry, this role is for you.
Your Responsibilities
- Analysis and Identification: Assess the technical needs of clients to propose tailor-made solutions.
- Customer Satisfaction: Ensure an impeccable customer experience by collaborating with our sales and service teams.
- Continuous Training: Stay informed about the latest developments in the automotive industry.
- Customer Follow-Up: Maintain lasting relationships and establish trust with our clients.
Desired Profile
- Experience: Minimum of 1 year in a technical field, ideally in automotive.
- Skills: Excellent communication, problem-solving, autonomy, and teamwork spirit.
- Knowledge: Familiarity with Ford products is an asset.
Offered Benefits
- Work-Life Balance: Company closed on weekends.
- Work Environment: Stimulating and friendly.
- Competitive Compensation: Attractive salary with numerous benefits.
Additional Benefits:
- Ongoing paid training.
- Employee assistance program.
- Medical, dental, vision, and life insurance.
- Prescription safety glasses and work boots provided.
- Employee discounts and free parking.
Main Tasks
- Follow-up on work and manage appointments.
- Opening and closing of work orders.
- Estimating repair costs.
- Customer service and selling products/services.
Technical Requirements
- Valid driver's license.
- Proficiency in software: Mitchell On Demand, SERTI - Administration, SDS.
Your Qualities
Dynamic, organized, and responsible.
Join us to contribute to the future of the automotive industry in a supportive and rewarding environment.
To discover other Technical Advisor opportunities in the Sorel-Tracy area, visit CanadaMotorJobs.com/en and create an alert to receive job postings as soon as they are published! Enjoy instant translation of your profile to maximize your visibility to recruiters.
We look forward to meeting you and exploring the possibilities that await you at Ford Sorel Tracy.