Automotive Technical Advisor – Canadian Tire, Saint-Bruno-de-Montarville (QC)

We are looking for a passionate and dynamic Automotive Technical Advisor to join our team. You will be the main point of contact for our customers, providing expert advice on our automotive products and services, and ensuring an exceptional customer experience.

Why apply

• Stimulating work environment focused on developing technical and professional skills.
• Ongoing training on new products and automotive technologies.
• Opportunities for advancement within a company known for excellent customer service.
• Solid employee benefits and equipment provided to ensure your comfort and safety.

Key Responsibilities

• Greet customers professionally and empathetically, listening carefully to their needs.
• Offer technical solutions and product recommendations suited to their vehicles.
• Proactively follow up on customer requests and resolve issues efficiently.
• Work closely with the sales team to optimize the customer experience and achieve performance goals.
• Participate in ongoing training on new products and automotive technologies.

Required Qualifications

• At least 1 year of experience in a similar role, ideally in the automotive sector.
• Excellent communication and interpersonal skills.
• Ability to work independently while being a collaborative team member.
• Strong technical knowledge of automotive products and mechanics.
• Customer orientation and attention to detail.

Daily Tasks

• Follow up on work orders and open/close work tickets.
• Schedule appointments and prepare repair cost estimates.
• Receive and screen calls, providing quality customer service.
• Customer follow-up and sale of products and services.

Working conditions and benefits

• Dental insurance, medication insurance, and travel insurance.
• Work boots and uniform provided.
• Paid birthday leave and sick leave.
• Ongoing training and employee assistance programs.
• Safe and customer-focused work environment.

Desired experience

• 1 year of experience as an Automotive Technical Advisor or similar role.

How to apply

• Visit CanadaMotorJobs.com/en and search for "Automotive Technical Advisor – Saint-Bruno-de-Montarville."
• Create your profile, upload your CV, and set up job alerts to receive new offers.
• Apply directly online and track your application in real time.

Joining our team means becoming part of a company committed to excellent customer service and the development of its employees. Come contribute to our success and help our customers keep their vehicles in excellent condition!