Career Opportunity: Technical Advisor at Ford St-Basile

Why Join Us?

Are you passionate about automobiles and seeking a stimulating work environment? Ford St-Basile is waiting for you! We are looking for a dedicated Technical Advisor to enhance our team. Become the communication link between our customers and our technicians and contribute to our service excellence.

Your Key Responsibilities

• Customer Reception: Greet our customers with courtesy and professionalism, guiding them through the service experience.
• Assessment and Recommendation: Analyze repair and maintenance needs and propose suitable solutions.
• Appointment Management: Efficiently schedule appointments to optimize technician work.
• Transparent Communication: Inform customers about the work performed, costs, and delivery timelines.
• Satisfaction Follow-Up: Ensure customer satisfaction after each service.

Desired Profile

• Required Experience: Minimum experience in the automotive sector or in similar customer service roles.
• Communication Skills: Excellent active listening and problem-solving ability.
• Knowledge: Knowledge of Ford products is a plus.
• Team Spirit: Ability to work independently while collaborating effectively.

What We Offer

At Ford St-Basile, we value our employees by offering:

• Compensation: Competitive salary with flexible hours.
• Continuous Training: Opportunities to develop your skills.
• Comprehensive Insurance: Disability, life, and medication insurance.
• Work-Life Balance: Sick leave and flexible hours.
• Uniform and Work Environment: Uniform provided and free parking.

Job Requirements

Daily Tasks

• Customer reception and service
• Follow-up on work and insurance claims
• Payment and appointment management
• Evaluation and estimation of repair costs
• Incoming calls and sales of products/services

Required Skills

• Driver's License: Valid
• Software: Proficiency in Microsoft Office - Word, CDK Global
• Personal Qualities: Organized, Responsible, and Good Interpersonal Skills

Working Conditions

Enjoy distinct benefits at Ford St-Basile, such as:

• Insurance (disability, medication, life)
• Performance bonuses and employee discounts
• Continuous training and flexible hours
• Free parking and provided uniform

Apply Now

If you are motivated, organized, and eager to contribute to the success of a prestigious brand, join us without delay! Explore other Technical Advisor opportunities in the region at CanadaMotorJobs.com/fr and become part of our wonderful automotive adventure. Create your Technical Advisor profile and receive job offers directly!

We look forward to welcoming you to our team!