Service Advisor

Automotive Technical Advisor — Repentigny Chevrolet Buick GMC

Job Profile As a Technical Advisor at Repentigny Chevrolet Buick GMC, you will be a flagship of customer excellence and the prestigious image of our dealership. You will offer technical advice on vehicles from the Chevrolet, Buick, and GMC brands and ensure a high-level customer experience.

Key Responsibilities

• Greet customers professionally and courteously; guide them through the selection process.
• Assess customer needs and make relevant recommendations.
• Explain technical features of vehicles and address concerns.
• Collaborate with the after-sales service team to ensure continuity and quality of service.
• Stay informed about new models, technologies, and financing solutions.
• Keep customer records up to date and proactively follow up on sales opportunities.

Profile Sought

• Minimum 1 year of experience in a similar role within the automotive industry.
• Excellent communication and customer service skills.
• Ability to work independently while being an effective team member.
• Good listening skills and aptitude for offering tailored solutions.
• Passion for automobiles and a desire to learn about industry technologies and trends.

Why Join Us?

• Stimulating environment within a dynamic team.
• Competitive salary and attractive benefits.
  • On-site cafeteria
  • Continuing education program
  • Employee discounts and other benefits
• Opportunities for professional development within a premium brand dealership.

Daily Tasks

• Track repairs and interventions.
• Open and close work orders.
• Schedule appointments and manage client appointments.
• Provide repair cost estimates.
• Answer calls and ensure exemplary customer service.
• Follow up with clients and promote sales of products and services.

Experience

• 1 year as an Automotive Technical Advisor.

Software and Tools

• SERTI — Administration
• Activix — CRM
• SDS — Internal Systems

Work Conditions and Benefits

• Health and paramedical insurance
• Disability and medication insurance
• Life and travel insurance
• Performance bonus
• On-site cafeteria and continuing education
• New dealership and employee discounts
• Competitive compensation
• Gym and free parking
• Access to nearby public transportation

Recruitment Operations and Opportunities Several other Automotive Technical Advisor positions are available in the Repentigny area on CanadaMotorJobs.com/fr. Create a job alert and profile to receive postings as soon as they go live. Take advantage of instant translation services and showcase your experience and knowledge to attract employers seeking a Technical Advisor.