Service Advisor
up to $75,000
Join Our Team as a Technical Advisor
Be a pillar of our success at Joliette Volkswagen by joining our team as a Technical Advisor. If you are motivated by the automotive sector and committed to providing exceptional customer service, we want to meet you.
Your Responsibilities
- Assist and advise our customers on our vehicles and services.
- Diagnose technical issues and recommend appropriate repairs.
- Work closely with the workshop team to ensure customer satisfaction.
- Participate in continuous training on the latest Volkswagen innovations and products.
- Foster a positive work environment by sharing your knowledge.
Your Skills and Experience
To succeed in this role, you should have:
- At least one year of experience in a similar role or in customer service in the automotive industry.
- A good knowledge of automotive systems.
- Excellent communication and interpersonal skills.
- Analytical and problem-solving abilities.
- A strong customer service orientation and a commitment to customer satisfaction.
Why Joliette Volkswagen?
Joining Joliette Volkswagen means becoming part of a family that values collaboration and professional growth. Enjoy a welcoming work environment that offers:
- A competitive salary and comprehensive benefits including health, life, dental, and disability insurance.
- Sick leave, performance bonuses, and professional development opportunities.
- The company is closed on weekends to promote work-life balance.
Your Daily Missions
- Follow up on work and manage data
- Schedule appointments and greet customers
- Estimate repair costs
- Sell products and services
Technical Requirements
- Valid driver’s license
- Proficiency in Microsoft Office (Excel & Word)
- Experience with SERTI - Administration software
- Advanced computer skills
Benefits of Working With Us
- Dental, disability, medication, and life insurance
- Performance bonuses and employee discounts
- Sick leave and ongoing training
- Company closed on weekends
- Free parking and nearby public transport
Are You Interested?
Create your profile on CanadaMotorJobs.com and connect with employers in the automotive industry who are looking for talent like you. Discover new opportunities to showcase your skills and advance in the automotive field.
To explore opportunities within our company or for any additional information, feel free to contact us. We look forward to reviewing your application and exploring the possibilities of a great collaboration together.
Why work with us
An important employer.
The St-Jean Group is one of the largest employers in the Joliette region with nearly 250 employees. The company, which now has six car dealerships as well as the Regional Funeral Center of Joliette, considers all of its staff as one big family in which it is good to grow, a family that especially honors its Joliette roots.
For Pierre-Alexandre St-Jean, local roots are extremely important. We are from Joliette, we live in Joliette, and that's why we prioritize people from the region when it comes to hiring new staff. The president of the four car dealerships of the St-Jean Group emphasizes the family aspect of his teams and the enduring, long-term relationships that are built every day.