Technical Advisor

Position: Automotive Technical Advisor – Montreal

We are seeking an experienced and dedicated Automotive Technical Advisor to join our team. This role is key to enhancing the customer experience and ensuring the highest standards of service. If you are passionate about automobiles and customer satisfaction, this position offers an excellent opportunity to contribute to our mission of excellence.

Your responsibilities:

• Advise customers on the technical and diagnostic aspects of vehicles.
• Greet customers, assess their maintenance and repair needs, and suggest suitable solutions.
• Provide accurate estimates of costs and deadlines in collaboration with technicians.
• Ensure smooth communication between technicians and customers throughout the process.
• Guarantee a positive customer experience from the first to the last contact.
• Collaborate with the sales team to optimize satisfaction and results.
• Stay informed about market trends and new automotive technologies.
• Ensure compliance with company policies and procedures.
• Maintain clear and complete records of interactions and transactions.
• Develop and maintain solid relationships with customers through exceptional service.

Profile:

• Proven experience as an automotive technical advisor or in a related field.
• Strong knowledge of brands and their features.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and strong problem-solving skills.
• Customer-oriented with a passion for providing exceptional service.
• Technical training or equivalent (a plus).

Personal qualities:

• Dynamic
• Organized
• Team Spirit
• Proactive and customer-focused

What we offer (working conditions):

• Dental insurance
• Disability insurance
• Medication insurance
• Vision care insurance
• Life insurance
• Travel insurance
• Air-conditioned workshop
• Employee assistance program
• Employee discounts
• Competitive salary
• Free parking
• Uniform provided

Why apply with us:

• Work within a passionate team focused on excellence.
• Opportunities for professional development and skill growth.
• Stimulating work environment with the latest automotive technologies.

How to apply: Several other positions for Automotive Technical Advisor in the Montreal area are available on CanadaMotorJobs.com/fr. Create a job alert and profile quickly to receive offers as soon as they are posted, and highlight your experience and skills to employers seeking an Automotive Technical Advisor.

Apply today and join a team that values excellence and customer service.