Service Advisor
Decarie Motors Jaguar Land Rover Bentley & Aston Martin • Montréal, Quebec
Service Advisor
up to $95,000
Job Description
Automotive Technical Advisor - Luxury Vehicles (Jaguar, Land Rover, Bentley & Aston Martin)
Location: Île de Montréal
At Les Moteurs Décarie Jaguar Land Rover Bentley & Aston Martin, we are recruiting a passionate and customer-focused Technical Advisor to strengthen our exceptional team. Join a market leader in the automotive industry in Montreal and help provide an unparalleled customer experience.
About the Company
We represent iconic luxury automotive brands and are committed to delivering high-quality service to our demanding clients. Here, technical excellence and passion for automobiles are part of our daily routine.
Your Responsibilities
- Advise clients on the technical aspects of luxury brands, aiming for their complete satisfaction.
- Manage customer requests and propose suitable solutions while respecting service quality standards.
- Collaborate with the service team to ensure smooth communication regarding vehicle information.
- Participate in ongoing training to stay updated on the technologies and innovations of the represented brands.
- Write detailed technical documents outlining recommended repairs and maintenance.
- Develop and maintain long-lasting relationships with clients, fostering loyalty for their future needs.
Profile Sought
- Minimum of 1 year of experience in a technical role, ideally in the automotive industry.
- Passion for luxury vehicles and knowledge of Jaguar and Land Rover brands.
- Excellent communication skills; active listening and ability to meet customer needs.
- Strong organizational skills and efficiency in a dynamic environment.
- Proficiency in French and English, both spoken and written.
Requirements
- Valid driver's license.
- Computer skills: MS Office (Excel, Word, Outlook) and CDK Global.
- Technical training or experience related to automobiles (an asset).
What We Offer
- An environment driven by a passionate automotive team.
- Continuous training and professional development within the prestigious brands represented.
- Competitive benefits: health and dental insurance, medication coverage, disability and life insurance, retirement plan, employee discounts, cafeteria, sick leave, and nearby public transportation.
- Competitive remuneration and performance-related bonuses.
Working Conditions
- Work within a dedicated service focused on customer excellence and technical performance.
- Hours compatible with the pace of a premium automotive center.
How to Apply
Join us now by sending your CV and cover letter. To discover other opportunities in the automotive field in Montreal, visit CanadaMotorJobs.com/fr and set up job alerts to receive new offers. Quickly create your Technical Advisor profile on the site and showcase your experience and knowledge to employers seeking this position.