Automotive Technical Advisor — Required Experience

We are seeking an experienced and dedicated automotive technical advisor to join our team. This position aims to enhance the customer experience and maintain our high service standards. If you are passionate about vehicles and customer satisfaction, this opportunity is perfect for you.

Responsibilities

• Provide expert technical advice on vehicles to customers.
• Greet customers and assess their maintenance and repair needs.
• Provide accurate estimates of costs and timeframes.
• Facilitate communication between technicians and customers throughout the process.
• Ensure a positive customer experience from first contact to service completion.
• Collaborate with the sales team to optimize customer satisfaction and service opportunities.
• Stay informed about market trends and automotive technologies.
• Adhere to internal policies and procedures.
• Keep detailed records of interactions and transactions.
• Develop and maintain long-lasting relationships with clients through exceptional service.

Profile Sought

Skills and Experience

• Experience in automotive technical consulting or a related field.
• In-depth knowledge of vehicles and associated technologies.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team and collaborate with different departments.
• Rigor, attention to detail, and strong problem-solving abilities.
• Customer-oriented and committed to providing high-level service.

Personal Qualities

• Dynamic
• Organized
• Team spirit

Working Conditions and Benefits

• Dental insurance
• Disability insurance
• Medical insurance
• Vision care insurance
• Life insurance
• Travel insurance
• Air-conditioned workshop
• Employee assistance program
• Employee discounts
• Competitive salary
• Free parking
• Uniform provided

Join a committed team dedicated to excellence and outstanding customer service.