Automotive Service Advisor – Longueuil Nissan (Groupe Motion)

Important Information

Longueuil Nissan, member of Groupe Motion and a reference on the South Shore and in the Montreal region for the purchase and servicing of Nissan vehicles, is seeking an Automotive Service Advisor to join its high-performing team. Are you passionate about automotive technologies and enjoy providing an impeccable customer experience? This position is for you.

About the Position

You will contribute to delivering an exceptional customer experience by combining technical expertise with personalized service. You will introduce the latest Nissan technologies and help customers choose the solutions best suited to their needs.

Key Responsibilities

• Welcome and analyze customers' technical needs regarding Nissan vehicles (new models and used vehicles) and provide clear and relevant explanations.
• Present the technical features and benefits of Nissan models (Kicks, Leaf, Versa, Sentra, Qashqai, Rogue, Altima) and related services.
• Guide and coordinate with technicians and sales teams to propose the most suitable solutions and ensure thorough follow-up.
• Participate in product demonstrations, test drives, and technical presentations in showroom and exposition settings.
• Keep knowledge up-to-date on modern automotive technologies, hybrid/electric systems, and Nissan innovations to advise effectively.
• Follow up on customer files and ensure a high-quality customer experience, fostering satisfaction and loyalty.
• Contribute to the continuous improvement of sales and after-sales processes.

Requirements and Skills

• Minimum of 3 years of experience in a similar role or in the automotive sector focused on technical customer service.
• Excellent communication skills, active listening, and ability to explain technical information clearly.
• Knowledge of modern automotive systems and technologies; interest in Nissan technologies and preferably familiarity with hybrid and electric vehicles.
• Team spirit, service orientation, and a customer-focused approach.
• Ability to manage multiple tasks and thrive in a dynamic environment.
• Bilingual (French/English) is an asset; fluency in French is mandatory.

Benefits and Working Conditions

• Employee retirement plan
• Disability insurance
• Health and paramedical insurance
• Travel insurance
• Life and medication insurance
• Performance bonuses
• Competitive salary
• Employee discounts
• Cafeteria
• Flexible hours
• Free parking
• Public transportation nearby
• Sick leave
• Work-life balance

Why Join Longueuil Nissan

Join a winning team recognized by Nissan and active on the South Shore for over 30 years. Working at Longueuil Nissan means growing in an environment focused on innovation, customer service, and performance, with benefits supporting your personal and professional balance. Joining our dealership also means contributing to the excellence and reputation of an award-winning dealer offering new and used vehicles that meet the highest standards.

Daily Tasks

• Follow up on work orders
• Open and close work tickets
• Schedule appointments
• Prepare repair cost estimates
• Receive and handle calls
• Customer service and client follow-up
• Selling products and services

Experience

• 3 years as an Automotive Service Advisor

To Apply

Send your résumé and cover letter via our website or contact us directly to discuss your background.

Other Opportunities

Several other Automotive Service Advisor positions are available in the Longueuil area on CanadaMotorJobs.com/fr. Create a job alert and profile quickly to receive notifications as soon as new positions are posted.