Sales Advisor – New and Used Vehicles

Sales Advisor – Luxury Vehicles (BMW Sherbrooke)

BMW Sherbrooke is looking for a passionate and performance-oriented sales advisor capable of guiding clients through each step of the buying process and providing an excellent customer experience that meets the brand's standards.

Your responsibilities

Sales Development

• Welcome and advise customers at the dealership.
• Identify needs and recommend appropriate vehicles.
• Present features, technologies, and benefits of BMW products.
• Conduct test drives and demonstrations.
• Close sales and maintain professional follow-up with clients.

Customer Base Development

• Develop and maintain an active customer database.
• Regularly follow up to foster loyalty.
• Use CRM tools to manage prospects and opportunities.
• Actively participate in prospecting and business development initiatives.

Customer Experience

• Provide a premium customer experience in line with BMW standards.
• Assist customers throughout the buying process.
• Ensure follow-up after delivery to maintain a long-term relationship.

Internal Collaboration

• Work closely with the finance, service, and delivery departments.
• Participate actively in team meetings and initiatives to improve sales performance.

Candidate Profile

Experience and Skills

• Automotive sales experience, ideally in the luxury vehicle segment.
• Established customer base is a significant asset.
• Excellent communication and customer relationship skills.
• Strong results and performance orientation.
• Proficiency with digital tools and CRM solutions.

Personal Qualities

• Dynamic and professional.
• Positive attitude and team spirit.
• Passion for automobiles and high-end products.
• Ability to thrive in a dynamic, performance-driven environment.

Environment and Benefits

• Represent a globally recognized prestigious brand known for performance, innovation, and design.
• Professional, dynamic, and collaborative work environment.
• Opportunities for advancement within a team passionate about excellence and customer service.
• Competitive compensation and benefits.

Performance Indicators

• Achievement of monthly and annual sales targets.
• Customer satisfaction and loyalty.
• Quality of client follow-up and effective management of CRM opportunities.
• Contribution to the overall performance of the sales department.

Location: Sherbrooke, Quebec.