Receptionist / Evening Hostess – Subaru Metropolitan (Montreal)

Member of Tremblay Auto Group, Subaru Metropolitan is committed to providing an impeccable customer experience and a professional brand image. You are the first point of contact and the welcoming face of the dealership in the evening, ensuring a smooth and personalized experience for each visitor.

Job Mission

Ensure the reception, guidance, and administrative support for clients and visitors, in collaboration with the sales and service teams, to support an efficient and pleasant customer journey.

Key Responsibilities

• Welcome clients and visitors, direct them to the appropriate services, and manage expectations in the showroom and workshop.
• Manage the telephone switchboard and relay messages.
• Enter and update client contact information in the CRM and ensure record keeping.
• Maintain a clean, welcoming, and representative reception area.
• Guide clients to the appropriate resources (showroom, after-sales service, finance, etc.).
• Perform light administrative tasks (mail, data entry, document filing and archiving).
• Collaborate with internal teams to optimize the customer experience and workflow in the showroom and workshop.
• Manage queues and prioritize needs based on arrivals and appointments.

Profile

• Minimum 1 year of experience in a similar role (reception, customer service, hospitality, retail).
• Secretarial studies or related field: an asset.
• Excellent communication skills in French; functional English is an asset.
• Professional appearance, warm attitude, and strong customer service orientation.
• Ability to work in a team, multitask, and remain courteous under pressure.
• Organizational skills, reliability, and attention to detail.
• Proficiency with common computer tools (MS Office) and familiarity with CRM or reception systems appreciated.
• Availability for evening hours and to work in a dynamic automotive environment.

Advantages and Conditions

• Competitive salary.
• Continuing training and professional development.
• Health and paramedical insurance, disability insurance, and travel insurance.
• Life insurance.
• Cafeteria and collaborative work environment within a dynamic dealership network.

Location: Montreal (west, near the Subaru network). Hours: evening shifts.

Note: This offer emphasizes essential responsibilities, required skills, and advantageous conditions, without superfluous elements or off-topic content. No application information is included here.