Parts Clerk / Sales Advisor for Ford Parts – Saint-Rémi

Viau Ford is seeking a dynamic and customer service-oriented Parts Clerk / Sales Advisor to join its team in Saint-Rémi. You will be the main point of contact for Ford parts and accessories and will directly contribute to providing the best possible experience for our customers and technicians.

Your main responsibilities

• Welcome and advise customers on Ford and compatible parts and accessories, clearly presenting options and their benefits.
• Diagnose customer needs, suggest suitable solutions, and prepare quotes and orders.
• Manage order flow: verify availability, process orders, track deliveries, and coordinate with technicians.
• Oversee the parts inventory: receiving, organizing, labeling, and optimizing storage locations to facilitate access and rotation.
• Collaborate with sales and workshop departments to ensure a smooth and efficient customer experience.
• Maintain the parts database and actively participate in sales and promotional initiatives.
• Achieve department parts goals and contribute to revenue growth.

Profile sought

• Minimum of 3 years of experience in the automotive parts field; dealership experience highly preferred.
• Knowledge of Ford parts is a significant asset.
• Excellent customer service and sales advisory skills, with a strong results-oriented approach.
• Good organizational skills, attention to detail, and ability to manage inventory and priorities.
• Excellent communication skills in French; English is a plus.
• Team spirit and ability to thrive in a dynamic service-oriented environment.

What we offer

• Modern, air-conditioned work environment focused on collaboration.
• Competitive salary and ongoing training.
• Benefits and bonuses: referral bonus, employee discounts, company vehicle purchase program, and free parking.
• Flexible hours and arrangements for shared child care.
• Paid vacations, sick leave, and employee assistance program.
• Possibility of employment after internship and career development paths.
• Free parking.

Working conditions and benefits

• Health insurance, dental coverage, and related benefits (medical and paramedical expenses).
• Disability insurance and life insurance; travel coverage.
• Continuing education and professional development opportunities.
• Company closed on weekends.

Location

• Saint-Rémi, Quebec – modern and air-conditioned work environment.

How to apply

• Apply today via our Careers page or send your resume and cover letter to the HR email listed on our website. To maximize your chances, demonstrate how your experience and past results can contribute to the success of the parts department at Viau Ford.

About Viau Ford

Viau Ford is a Ford dealership known for its commitment to customer service, innovation, and professional development of its staff. Joining our team means actively participating in the growth and performance of a network dedicated to excellence.

If you are looking to advance in the automotive field and take on challenges within a motivated team, this position is for you. We thank all applicants; only those selected will be contacted.