Director of Financial Services – Automotive

Repentigny Chevrolet Buick GMC Corvette, Repentigny (Quebec)
Part of Tremblay Auto Group. Our dealership focuses on an exceptional customer experience and a high-performing team.

Job Type

• Full-time

Role Objective

• Supervise the team responsible for financial solutions and guide the offering of insurance, loans, and warranties related to vehicle purchase.
• Define and achieve sales and service objectives in collaboration with the sales team and financial partners.
• Negotiate and maintain strong relationships with financial institutions and insurers to obtain favorable conditions for our customers and the dealership.
• Ensure clear and ethical communication of financial options, without technical jargon, and ensure transparency of information provided to customers.
• Oversee the training and professional development of the team, promote continuous improvement, and ensure an optimal customer experience throughout the process.
• Monitor performance indicators, prepare reports, and contribute to the development of the financial services budget.

Key Responsibilities

• Plan and coordinate activities related to auto financing, insurance, and warranties offered to customers.
• Work with the sales teams to propose suitable solutions and maximize satisfaction and loyalty.
• Follow up on customer files to ensure speed, accuracy, and compliance throughout the financing and insurance process.
• Ensure compliance with laws, internal rules, and dealership policies regarding financial services.
• Train and mentor the team on sales practices, file handling, and relationships with financial partners.
• Actively develop partnerships with local insurers and lenders.

Profile Requested

• Minimum of 3 years of experience in financial services sales related to automobiles (insurance, loans, and warranties) or in a similar position.
• Proven experience in team management and skills development.
• Excellent communication and customer service skills, ability to clearly explain financial options without jargon.
• Analytical mindset, strong organizational skills, and ability to meet objectives while maintaining high-quality customer service.
• Business-minded, integrity, and ability to collaborate with other departments.
• Proficiency in French; knowledge of English would be an asset.

Benefits and Conditions

• Competitive remuneration and performance bonuses.
• Disability insurance, health and paramedical insurance, travel insurance, and life insurance.
• Employee discounts and benefits related to vehicle purchases.
• Free parking and on-site cafeteria.
• Access to a gym and nearby public transportation options.
• Continuing education and professional development opportunities.
• New dealership offering a modern and dynamic work environment.

Why Join Us

• Be part of a dynamic team within a recognized group in the automotive sector.
• Contribute to an exceptional customer experience while developing your skills and career.
• Work in an environment where commitment, ethics, and service excellence guide every decision.

Experience

• 3 years as Director of Financial Services (or similar position).

How to Apply

• Visit CanadaMotorJobs.com/en and search for “Director of Automotive Financial Services – Repentigny.”
• Create your profile, activate job alerts, and apply quickly.
• Benefit from instant translation and showcase your experience to employers in the automotive sector.