Financial Services Manager - Montreal (Ville-Marie)

Ville-Marie Kia, a Kia dealership in Montreal, is seeking a motivated and results-oriented Financial Services Manager to lead our department dedicated to customer experience and financial services. With an annual volume of approximately 350 new vehicles, this position directly contributes to the success and growth of our sales team. Weekend availability is required.

About the position

You will promote and sell financial solutions related to vehicle purchases (insurance, loans, and warranties), while ensuring a smooth and professional customer experience. You will collaborate with the Sales and After-Sales Service teams and manage relationships with financial partners and insurers, in compliance with internal policies and legal requirements.

Key responsibilities

• Define and implement simple and effective strategies to sell insurance, loans, and automotive warranties.
• Work closely with the Sales and After-Sales Service departments to optimize the customer experience.
• Manage relationships with financial partners and insurers; ensure fair conditions for customers.
• Ensure compliance with internal policies and legal requirements.
• Clearly present insurance, financing, and warranty options.
• Monitor performance indicators (KPIs) and prepare regular reports for management.
• Maintain a customer-centered sales approach and provide a smooth and professional sales experience.
• Handle operational tasks related to financing and insurance (processing requests, preparing contracts, signatures, managing payments and receipts).

Profile

• Minimum of one year of experience in a similar role or in selling financial products related to automobiles (insurance, loans, and warranties).
• Excellent interpersonal skills, service-oriented attitude, and team spirit.
• Ability to communicate clearly orally and in writing.
• Good organization skills, autonomy, and results-driven.
• Availability to work weekends.
• Proficiency in French is essential; knowledge of English is an asset.
• Relevant education in sales or finance is appreciated.

Benefits and working conditions

• Competitive salary with growth opportunities and a profit-sharing plan.
• Comprehensive benefits package: dental insurance, medical and paramedical insurance, life insurance, travel insurance.
• Free parking and uniforms provided.
• Public transportation easily accessible; professional tools and equipment provided.
• Working conditions focused on respect, professional development, and team spirit.
• Flexible hours including weekends according to operational planning.

Location

Montreal, Quebec – Ville-Marie

If this profile matches your skills and ambitions, send your application and join an ambitious team focused on customer satisfaction and performance.