Financial Services Manager

Financial Services Director (Automotive)

Location: Laval, Quebec

A large car dealership based in Laval is seeking an experienced Financial Services Director to lead and optimize all financial activities related to vehicle sales.

Main Responsibilities

• Lead financing, insurance, and related warranties associated with vehicle sales, ensuring excellent customer service and regulatory compliance.
• Supervise the financing team and work closely with sales and operations departments to facilitate transactions.
• Define and implement credit policies, risk assessment, and compliance procedures; rigorously monitor files.
• Manage relationships with financial institutions and insurers; negotiate financing and insurance terms and optimize margins and processing times.
• Analyze the department's financial performance; prepare budgets and reports for management; propose areas for improvement.
• Ensure accuracy and integrity of files and documents; ensure adherence to internal procedures.
• Implement best practices in customer service and actively contribute to achieving departmental and company objectives.
• Participate in the evolution of financial processes and systems to improve operational efficiency and customer experience.

Candidate Profile

• Minimum of 3 years of experience in a role related to automotive financing, or equivalent experience in financial management.
• University degree in finance, accounting, management, or a related field.
• Good knowledge of automotive financing products, insurance, and warranties; understanding of credit processes with financial institutions.
• Excellent communication, leadership, and customer service skills; ability to lead a team and work collaboratively across disciplines.
• Analytical mindset, rigor, organization, and capacity to make decisions in a fast-paced, results-oriented environment.
• Proficiency with relevant computer tools; knowledge of Quebec and Canadian regulatory requirements related to auto credit and insurance.
• Fluent in French; functional English would be an asset.

Conditions and Benefits

• Competitive compensation with potential for advancement based on performance.
• Competitive social benefits and retirement plan.
• Professional, structured, and dynamic work environment in Laval.
• Opportunities for growth within a stable team committed to professional development.

Selection Process

• The selection process is confidential; only shortlisted candidates will be contacted.