Deputy Sales Director

Job Title Sales Manager Assistant – coaching, performance, and operational management

Location Mont-Royal, Quebec

About the Opportunity We are looking for a dynamic and pragmatic leader, with a keen business sense and a talent for coaching, to support our sales team and optimize the customer experience within a large automotive dealership.

Key Responsibilities

• Lead and develop the sales team:
  • Assist advisors with transactions and customer follow-up
  • Participate in training new salespeople and identify development needs
  • Write progress reports and monitor trainee performances
  • Help set realistic monthly goals and track performance indicators
• Operational and administrative management:
  • Schedule team meetings and ensure smooth communication
  • Handle administrative tasks related to sales (adding used vehicles to platforms, promotions, advertising, inventory)
  • Approve transactions within the limits of supervisory delegations
  • Ensure vehicles are properly displayed and presented in the showroom and outdoor areas
  • Coordinate snow removal activities and facility maintenance
• Product awareness and compliance:
  • Stay informed about new products, manufacturer programs, and financial partners
  • Know and apply laws and regulations related to auto sales
• Customer development and relationship management:
  • Advise on new and used vehicles and develop the customer portfolio
  • Maintain and enhance the customer relationship management (CRM) system and ensure a quality customer experience

Candidate Profile

• Experience in team management and auto or retail sales
• Relevant education in commerce, management, or equivalent
• Demonstrated leadership, analytical mindset, and strong organizational skills
• Excellent communication skills and customer service orientation
• Knowledge of automotive sales regulations and proficiency with IT/CRM tools
• Ability to train, coach, and evaluate performance
• Valid driver’s license

Skills and Qualities

• Leadership
• Analytical thinking
• Responsibility and proactivity

Work Benefits and Conditions

• Health and dental insurance, disability insurance, life insurance, travel insurance
• Work-life balance and flexible hours
• Sick leave and ongoing training
• Employee assistance program and internal discounts
• Competitive pay
• Free parking and accessible via public transportation

Remarks This position is aimed at motivated professionals seeking to drive growth and operational excellence in a reputable automobile dealership. If this profile matches you, this role offers an exciting opportunity for growth and a direct impact on customer experience and sales results.

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