Career Opportunity: Coordinator at Appointments

Join Our Team!

We are currently looking for a talented Appointment Coordinator to strengthen our team. In this key position, you will be the first point of contact with our clients, ensuring smooth appointment planning for our services and sales, while providing an unparalleled customer experience.

Your Responsibilities

• Welcoming and Guiding: Receive clients in person or by phone and guide them effectively.
• Appointment Management: Coordinate service, repair, and consultation appointments with our technicians and advisors.
• Calendar Optimization: Manage cancellations, rescheduling, and reminders to maximize the efficiency of our teams.
• Data Accuracy: Update client records in our CRM system to ensure accuracy.
• Performance Monitoring: Track operational performance related to scheduling and customer satisfaction.
• Internal Communication: Ensure smooth interaction with internal teams for optimal workflow.
• Positive Customer Experience: Actively participate in welcoming and guiding clients to ensure their satisfaction.

Desired Profile

• Strong organizational skills and customer service orientation.
• Ability to manage multiple tasks under pressure.
• Proficiency in computer tools such as a CRM, scheduling software, and Microsoft Office Suite.
• Team spirit, dynamic with a problem-solving orientation.

Our Benefits

• Competitive Salary
• On-Site Cafeteria
• Employee Discounts
• Free Parking
• Health and Paramedical Insurance
• Life Insurance
• Proximity to Public Transport
• Development Opportunities and Training in the Automotive Sector
• Stimulating Work Environment Focused on Customer Service

Tasks

• Efficiently schedule appointments.
• Receive and process incoming calls.

Working Conditions

• Comprehensive insurance (medical, medication, life)
• Cafeteria and employee discounts
• Modern and accessible work environment

Apply Today!

Many opportunities for similar roles are available in the Boucherville area at CanadaMotorJobs.com/fr. Create your job alert and receive offers as soon as they are published. Build and showcase your profile as an Appointment Coordinator and attract the attention of employers in the automotive sector!

If you are passionate about customer service and wish to join a dynamic team in a growing sector, send us your application now!