Workshop supervisor

Workshop Supervisor – Automotive Sector

We are seeking a motivated Workshop Supervisor to lead a team of technicians and ensure that repairs are compliant and efficient, while maintaining a high level of after-sales customer satisfaction.

Main Responsibilities

• Apply warranty policies and manufacturer guidelines and ensure compliance.
• Fairly allocate tasks among technicians and monitor the progress of repairs.
• Provide technical support and ensure correct allocation of repairs.
• Control the quality of work and carry out inspections and road tests.
• Maintain a high-quality repair service and minimize returns to the workshop.
• Manage customer complaints in collaboration with management and contribute to optimizing service performance (daily operations, efficiency and productivity, reports, forecasting periods).
• Oversee the condition of the workshop (cleanliness, safety, and equipment) and supervise the organization and inventory of special tools.
• Comply with health and safety regulations and hazardous waste management.

Candidate Profile and Qualifications

• Experience in work management and allocation; ability to motivate and unite a team.
• Excellent technical skills in automotive mechanics and ability to support technicians.
• Leadership, rigor, organization, and attention to detail; adherence to health and safety rules.
• Skills in managing tools and inventories; ability to analyze and improve processes.
• Preferred education: diploma or equivalent experience in automotive maintenance, with experience in workshop supervision being an advantage.

Benefits

• Comprehensive group insurance program (disability, medication, life).
• Ongoing training and opportunities for professional development.
• Career advancement opportunities within a recognized automotive group.

Working Conditions

• Provision of personal protective equipment and prescription safety glasses.
• Work boots and social benefits (cafeteria, social club).
• Sick leave and flexible hours.
• Company closed on weekends.
• Competitive salary.
• Accessible via nearby public transport.

This position is aimed at candidates wishing to grow within a renowned automotive group and take on workshop supervision challenges while ensuring operational excellence and customer satisfaction.