Sales Advisor – New and Used Vehicles

We are seeking a motivated and ambitious sales advisor to build a sustainable career in the automotive industry.

Job Description

Join a reputable dealership and enjoy a structured work environment focused on customer service and professional development. You will guide clients throughout the purchasing process, from vehicle discovery to signing and after-sales service.

Benefits

• Competitive salary with performance-based bonuses
• Social benefits (health, dental, disability insurance, medications, vision, life insurance, travel insurance)
• Work in a cooled workshop and professional environment
• Employee assistance program and staff discounts
• Free parking
• Opportunities for advancement within the organization
• Ongoing training and support from industry experts

Desired Profile

• Minimum 2 years of experience in automotive sales
• Advanced bilingual in French and English (to serve a diverse clientele)
• Valid driver’s license (Class 5)
• Availability 5 days a week
• Excellent relational skills and customer service orientation
• Team spirit, organization, and dynamism
• Strong negotiation and presentation skills
• Ability to explain financial concepts related to purchasing/leasing (equity, residual value, depreciation)

Key Responsibilities

• Welcome clients, establish trust, and ensure their satisfaction
• Identify clients’ needs and offer suitable solutions
• Present the performance, features, and benefits of vehicles (new and/or used)
• Explain optional features and equipment and propose test drives
• Verify required documents and prepare information necessary for sales
• Advise on financing, leasing, and purchase options based on client needs
• Negotiate the price and obtain approval from the sales manager
• Transmit complete files and relevant documents to the sales department
• Anticipate and prepare for meetings with the sales manager
• Analyze and monitor annual sales targets and optimize time management
• Regularly train on product updates and legal changes related to auto sales

Tasks Related to Delivery

• Inspect the vehicle before delivery and ensure the client understands features, warranties, and documents
• Introduce the client to after-sales service and schedule the first review appointment
• Follow up post-delivery for accessories, documents, or specific requests

Tasks Related to Follow-up and Prospecting

• Contact clients within 48 hours of purchase to assess satisfaction and resolve any issues

If you want to develop in a stimulating professional environment focused on customer service, this position is for you.