Sales Advisor – New and Used Vehicles

Elite Ford St-Jérôme, a premier Ford dealership in Saint-Jérôme (Quebec) and member of Groupe Tremblay, is looking for an experienced Sales Advisor to join a dynamic and customer-oriented team.

Job Description

You are the preferred point of contact for clients and the embodiment of the purchasing experience. In collaboration with the service and finance departments, you offer tailored solutions for the purchase of new or used Ford vehicles, while helping to achieve team goals.

Responsibilities

• Welcome, listen to, and qualify clients’ needs; propose relevant solutions.
• Present and demonstrate new and used Ford vehicles, highlighting benefits, technologies, and ongoing promotions.
• Manage the entire sales process from A to Z: prospect qualification, presentation, negotiation, closing, and post-sale follow-up.
• Develop and maintain a client portfolio; ensure a high conversion rate and lasting loyalty.
• Collaborate with service, finance, and claims teams to ensure an exceptional customer experience.
• Meet and exceed individual and team sales targets while respecting company policies and procedures.
• Maintain extensive knowledge of Ford products, manufacturer programs, and promotions; use CRM for prospect and opportunity tracking.
• Ensure delivery and explanation of sold vehicles, follow up with clients, and monitor requests through appropriate channels.

Skills and Qualifications

• Minimum of 3 years of experience in sales or customer service; experience in the automotive industry is a major asset.
• Excellent communication skills, active listening, and ability to quickly establish trust.
• Results-oriented mindset, professional negotiation skills, and ability to close sales.
• Teamwork, adaptability, and ability to thrive in a dynamic environment.
• Proficiency with CRM tools and Microsoft Office suite; valid driver’s license.
• Strong customer service skills, neat appearance, and adherence to established processes.

Benefits and Working Conditions

• Employee discounts and free parking.
• Life insurance and health insurance.
• Nearby public transportation and work-life balance options.
• Environment focused on service excellence and professional development within a recognized network.

Why Join Elite Ford St-Jérôme?

Join an ambitious team within a reputable dealership, with ongoing training, growth opportunities, and a customer-centric culture. As part of Groupe Tremblay, you will operate in a stimulating professional environment, supported by dedicated resources and comprehensive solutions for your clients. If you aspire to make a difference and advance in the automotive industry, your place is here.