Automotive Mechanical Technician – Diagnostics, Repairs, and Maintenance

We are seeking a qualified technician capable of diagnosing, repairing, and maintaining vehicles (cars and SUVs) efficiently, in order to satisfy and build loyalty with our customers.

Responsibilities

For each repair or maintenance

• Perform the work described on the repair order efficiently and accurately, in accordance with manufacturer standards.
• Apply the 3C framework:
  • Condition = Technical Advisor
  • Cause = Mechanical Technician
  • Corrections = Mechanical Technician
• Carry out repairs professionally on the first attempt to ensure customer satisfaction and loyalty.
• Inspect the vehicle (preventive maintenance) and communicate observations to your technical advisor.

Every day

• Maintain a clean and organized work environment.
• Wear professional and neat attire.
• Ensure a safe and tidy workspace.
• Focus on customer satisfaction and adopt a professional attitude.

Every week

• Follow the manufacturer’s technical bulletins.
• Participate in the manufacturer’s web-based training.
• Stay informed about product improvements from the manufacturer.
• Keep up to date with new models.

Every month

• Review key indicators with the after-sales service manager:
  • Productivity
  • Lost time
  • Return visits to the workshop
  • Manufacturer training
  • Cleanliness of the work area
  • CSI (Customer Satisfaction Index)

Technical tasks (key skills)

• Wheel alignment
• Oil and filter change
• Diagnosis and repair of transmissions
• Diagnosis and repair of the air conditioning and heating system
• Electrical and electronic diagnosis and repair
• Installation of trailer hitches
• Mounting tires and wheels
• Suspension and steering repair
• Hydraulic brake system repair and maintenance

Profile required

• Minimum experience: 3 years in automotive mechanics (mechanic/technician; candidates with experienced apprentice status will also be considered).
• Technical skills:
  • Diagnosis and repair of the main mechanical and electrical systems
  • Transmission, air conditioning, electronics, and brake systems
  • Preventive maintenance and specialized repairs listed above
  • Knowledge and application of manufacturer standards
• Professional qualities:
  • Customer service oriented and team player
  • Rigor, accuracy, and quality-minded
  • Good organization and autonomy

Training and development

• Continuing training and technical updates:
  • Manufacturer’s technical bulletins
  • Manufacturer’s web-based training
  • Product training and familiarity with new models

This position favors motivated, meticulous candidates dedicated to service quality. If you fit this profile and share our customer satisfaction expectations, we invite you to join our team.