Deputy Director – New Vehicles

Deputy Director - New Vehicles

Léveillé Chevrolet Buick GMC, Saint-Jérôme

Are you a natural leader, results-oriented, and passionate about team development? Join our dealership as Deputy Director - New Vehicles and take charge of the operational leadership of our team.

Job Mission Lead and coach the New Vehicles service team to achieve and exceed goals, while ensuring an exceptional customer experience and optimal operational performance in the field.

Key Responsibilities

• Coach and motivate advisors to deliver impeccable customer experiences every day.
• Continuously train on qualification, objections, closing, customer experience, and follow-up.
• Meet and exceed the team’s sales targets.
• Be present on the showroom floor to support transactions and improve efficiency.
• Accurately and professionally assess trade-in vehicles (vAuto, market, actual condition).
• Negotiate while preserving the customer experience and respecting company standards.
• Manage files and CRM, ensuring quick and professional follow-ups.
• Monitor KPIs and adjust actions to correct the course if necessary.
• Foster a winning and collaborative culture where everyone strives to perform and grow.
• Participate in performance meetings and sales strategies.
• Ensure customer service standards are met and turn delicate situations into positive solutions.

Candidate Profile

• 1 to 2 years of experience in auto sales and/or floor management; equivalent experience is an asset.
• Results-driven with the ability to meet (and exceed) targets.
• Impeccable integrity and honesty; your reliability is your superpower.
• Stress management and composure in operational contexts.
• Positive attitude, solution-oriented, capable of uniting the team.
• Excellent negotiation and customer service skills.
• Strong communication skills and team spirit.
• Familiarity with industry tools (vAuto, CRM, Carfax) is an advantage.
• Operational proficiency in English to serve a diverse clientele.
• Availability evenings and Saturdays.
• Valid driver's license.

Working Advantages and Conditions

• Competitive salary with an attractive pay scale and bonus opportunities; growth prospects.
• High sales volume and a solid customer base.
• Comprehensive group insurance plans (dental, medical, paramedical, medications, vision, disability, life insurance, travel).
• Group RRSP with employer contribution; corporate benefits (discounts, cafeteria, social club, uniforms provided).
• Retirement plan and deferred profit-sharing scheme.
• Ongoing training and professional support.
• Modern, technological, and stimulating environment; company events.
• Free parking and accessible public transportation.
• Note: Léveillé has won the GM President's Club Award three times in four years for performance and customer satisfaction.

About Léveillé and Our Culture We place the customer at the center of everything we do and foster a team culture focused on performance, integrity, and the joy of working together. Proud to be recognized for excellence, we seek talented individuals who want to grow with us and contribute to our reputation for excellence.

Remarks

• The position is based in Saint-Jérôme, Quebec.
• Only selected candidates will be contacted.
• This text emphasizes relevant information for the position and provides a clear vision of expectations and benefits.

Note: This position is designed to attract qualified and motivated candidates by providing a detailed description of responsibilities, requirements, and benefits without application fees or direct contact information in the ad.